Frequently Asked Questions
Everything you need to know about the #1 On-Course Tracking System
How do Arccos Smart Sensors work with my golf clubs?
Arccos Smart Sensors easily screw into the end of your golf club grips. Once paired with the Arccos Caddie app, they use proprietary GPS and shot-tracking technology to automatically record every shot you hit during your round.
Does the Arccos Caddie app require a subscription?
Yes, Arccos is a subscription-based service. New sensor purchases typically include a one-year membership, after which an annual subscription fee is required to maintain access to AI-powered insights, strokes gained analytics, and the rangefinder feature.
How long does shipping take for domestic and international orders?
Orders within the United States typically arrive within 3-5 business days via standard shipping. International shipping times vary by destination but generally range from 7-14 business days depending on customs processing.
What is your return policy for Smart Sensors and Link devices?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging within 30 days of the purchase date for a full refund.
Do I need to carry my phone in my pocket while playing?
While the sensors can communicate directly with your phone, you can use the Arccos Link wearable device to track shots without needing your phone in your pocket. This allows for total freedom of movement while still capturing all your data.
Are Arccos sensors waterproof?
Arccos sensors are designed to be weather-resistant and function perfectly in normal rain and moisture conditions. However, they should not be submerged in water.